PROVIDING THE ANSWERS AND SOLUTIONS TO YOUR HVAC SYSTEMS

YOUR PARTNER EVERY STEP OF THE WAY – CREATING CUSTOMERS FOR LIFE^®

Sarah, Business Administrator at St John’s the Baptist School says, “… when I first started I would come in in the morning and see a Bassett truck. The reasoning for that is we had an archaic boiler that was continually breaking down, there was always issues. We weren’t sure what we are going to do, we weren’t sure what kind of HVAC system we were going to go with. Bassett brought up this VRF system. That was a relationship builder as far as getting to know them, getting comfortable with them, and continually asking questions. We did an innumerable amount of walk-throughs through this school for them to determine the best way to do it, taking everything into consideration and always trying to be cost-effective.”

Bill, Maintenance Supervisor at St. John’s the Baptist School said, “They always had a rep here to make sure things were getting taken care of and all their installers were top-notch guys. Logan’s not only just a service man but we’ve became friends.”

CREATING TRUST AND CONFIDENCE

Bill says, “The biggest things that I look for is someone I can trust. If they say they’re going to be here on a day, they’re here on the day and they’re here on time. They’re very honest in their bidding, they tell you it’s going to be a number that’s the number it ends up being.”

“Our experience with Bassett and the relationship we’ve build, I find us leaning into Bassett for future needs. We had that confidence that Logan comes in, he fixes it, and he knows the system inside and out. Their integrity, their presence, and their knowledge base has been wonderful to work with,” says Sarah.